Customer Testimonials

Angel and his team was wonderful! Made the process very easy and helped me get a wonderful new car!

Great service as always. Large, clean and comfortable waiting room. Quick in and out oil change service.

A car buying experience is usually very stressful. Nick (from Cayce) made this whole experience pleasant. He helped us figure out which car would best suit our family and went above and beyond. Go trust Nick with your next car purchase.

I went to this dealership and worked with the salesman, Paul B. He made it seem like he was trying to give me the best car for my credit and the amount of money I wanted to pay monthly. I have been driving the Buick Enclave for a month now and I feel that there is major work that needs to be done on the car, that Paul was aware of, but didnt disclose to me. I believe that he wanted to get rid of a vehicle that had been there for a while and I was the scapegoat. I ... Read More

Full review text opened.

Google - Nov 5, 2026

I went to this dealership and worked with the salesman, Paul B. He made it seem like he was trying to give me the best car for my credit and the amount of money I wanted to pay monthly. I have been driving the Buick Enclave for a month now and I feel that there is major work that needs to be done on the car, that Paul was aware of, but didnt disclose to me. I believe that he wanted to get rid of a vehicle that had been there for a while and I was the scapegoat. I will never refer anyone to this dealership or salesman. At first I thought he was looking out for my best interest but now I think differently. But I am a firm believer that what "you sow, you will reap". I am so tired of people trying to take advantage of others. I will be telling others of my experience so that they will not come to this dealership.

Darren is one of the best service reps that I’ve experienced since 2009! Very helpful and professional.

Great oil change But the lunch counter was out of cheeseburgers and chicken salad

I have been coming to Toyota in irmo for the past 4yrs to have my car serviced and the last two times one being as recently as this past Saturday, has been so displeasing. I will never have my car serviced there again. The issue both times were I pulled into the bay and literally sat there for more than 15 mins before any of the service people at their little work stations said anything, wasn't even busy, just completely ignored me, some were talking to each other casually, others were on their cell phones have a great conversation, and ... Read More

Full review text opened.

Google - Nov 3, 2026

I have been coming to Toyota in irmo for the past 4yrs to have my car serviced and the last two times one being as recently as this past Saturday, has been so displeasing. I will never have my car serviced there again. The issue both times were I pulled into the bay and literally sat there for more than 15 mins before any of the service people at their little work stations said anything, wasn't even busy, just completely ignored me, some were talking to each other casually, others were on their cell phones have a great conversation, and others just refused to look at me because that would mean they would have to greet me. Not once, but twice, the last two times this has happened. The previous time I was standing there for about the same amount of rediculous time as well. Who I presume was a manger came out and as asked has anyone assisted you, I explained to him how long I was there no one greeted me or attempted to and I was just about to leave. He appointed some guy of Hispanic descent, who was not happy about that, they finally took my car asked me if I was waiting on it or dropping it off, I said waiting. At least 2/12 hours went by and I was still waiting looked out in the parking lot and saw my car not in the line up of cars ready but in the parking lot near the back lot, had to walk way back there to get my car, after no one even told me it was ready an hour ago. Guess that was my punishment. This precious Saturday was no better, after waiting one of the guys said we no longer take cars without an appt here. You can make one and come back another day mind you this was 10am in the morning there was only one other car in the bay when I arrived. I left as requested called Peter Boulware, and had no issues, will give him my hard earned money from now on. Not that any of these super rich folks care, but I do, I'm human and if it wasn't for regular folk buying and spending it wouldn't matter would it.

Cody is the best! Timely and knowledgeable

I had an excellent experience purchasing my vehicle from Jim Hudson in South Carolina! The customer service was truly outstanding from start to finish. They went above and beyond by arranging a pickup for me, even though it was a 1.5-hour drive, just to make sure I could get the vehicle I was looking for. A special thank you to Paul, who was incredibly helpful throughout the entire process. He worked hard to help me secure a great deal and made the whole experience smooth, pleasant, and stress-free. I truly appreciate the outstanding service, professionalism, and dedication shown by the ... Read More

Full review text opened.

Google - Oct 31, 2026

I had an excellent experience purchasing my vehicle from Jim Hudson in South Carolina! The customer service was truly outstanding from start to finish. They went above and beyond by arranging a pickup for me, even though it was a 1.5-hour drive, just to make sure I could get the vehicle I was looking for. A special thank you to Paul, who was incredibly helpful throughout the entire process. He worked hard to help me secure a great deal and made the whole experience smooth, pleasant, and stress-free. I truly appreciate the outstanding service, professionalism, and dedication shown by the entire team. I highly recommend Jim Hudson to anyone looking to purchase a vehicle. Thank you, Paul, and the entire Jim Hudson team, for making this such a wonderful car-buying experience!

My brother had the best experience here buying his brand new “Yoda.” The customer service experience is phenomenal—Angel Cedeno is more than just a car salesperson—he’s a wonderful human being who actually cares about his customers. Thank you so much for taking care of my brother! Definitely recommend this dealership and Angel Cedeno!

Advertised online that they had a vehicle that they did not actually have. Salesman was good though.

Antwan is the man! Very straightforward and honest. Made it as easy and transparent as possible. When you go in, ask for Antwan. He will take care of you.

Purchased a Toyota Crown Signia. Paolo was our sales representative and went above and beyond to help us find the right vehicle. Since moving to this area we have only dealt with Jim Hudson. They really take care of their customers. Would especially like to thank Jerry Delgado for throwing in the cargo mat.

I was shopping online for a smaller car. Keagan reached out to me by text. I scheduled a time that day to look at a Corolla Cross XLE. He was awesome from the time we arrived till the end of the sale. We spoke with Chris and Jerry in the process. They were all so welcoming and extremely professional. Our time there from start to finish was right at 2 hours, and we drove home in a new car that far exceeded what I thought we would be able to get. Lee was great in getting the deal finalized. It was ... Read More

Full review text opened.

Google - Oct 22, 2026

I was shopping online for a smaller car. Keagan reached out to me by text. I scheduled a time that day to look at a Corolla Cross XLE. He was awesome from the time we arrived till the end of the sale. We spoke with Chris and Jerry in the process. They were all so welcoming and extremely professional. Our time there from start to finish was right at 2 hours, and we drove home in a new car that far exceeded what I thought we would be able to get. Lee was great in getting the deal finalized. It was the quickest car buying experience we have ever had. We will be customers with Jim Hudson from now on!

My wife and I had been vehicle shopping all day with our newborn son. We had about 30 minutes before we needed to head home, and I said, “Let’s swing by Jim Hudson really quick.” My wife looked at me and said, “Do you really think we’ll find a car in 30 minutes?” I replied, “Well, it wouldn’t be the first time…” When we walked through the doors, we were greeted by Caleb Cataline, and I can honestly say he was a remarkable salesman! He was friendly, professional, and, most importantly, honest. He was a breath of fresh air ... Read More

Full review text opened.

Google - Oct 21, 2026

My wife and I had been vehicle shopping all day with our newborn son. We had about 30 minutes before we needed to head home, and I said, “Let’s swing by Jim Hudson really quick.” My wife looked at me and said, “Do you really think we’ll find a car in 30 minutes?” I replied, “Well, it wouldn’t be the first time…” When we walked through the doors, we were greeted by Caleb Cataline, and I can honestly say he was a remarkable salesman! He was friendly, professional, and, most importantly, honest. He was a breath of fresh air compared to several of the pushy, less-than-genuine salesmen we had encountered throughout the day. I told Caleb we only had 30 minutes, and he accepted the challenge with a smile! Within that short window, he pulled up the exact Toyota 4Runner we had been looking for, right within our price range. We ended up purchasing the vehicle at an amazing price, with the dealership even agreeing to take care of a few cosmetic issues. Since then, the 4Runner has been a fantastic vehicle, and we couldn’t be happier with the purchase. It was a refreshing experience to find a salesman who seemed genuinely interested in helping us find the right vehicle rather than just making a sale. If you’re in the market for a vehicle, I highly recommend asking for Caleb Cataline at Jim Hudson. He made what had been a long, exhausting day of car shopping end on a great note! Thank you, Caleb, for an honest deal and a great experience!

Awful. Ten year repeat customer. Service package bought with the vehicle. Appointment time 1115 ; arrived early at 1100. It is now 1340… still waiting for an oil change. Very poor management. Very poor productivity. This is absolutely ridiculous. Do NOT come here for service. Courteous people but poor time management. Update. It is now 1355 as my car leaves the work area. I grabbed the technician and speak with him and ask him how everything looks. Oh yeah, looked great, but we were unable to rotate the tires because we couldn’t find the lug nut lock. I told him maybe that’s something ... Read More

Full review text opened.

Google - Oct 21, 2026

Awful. Ten year repeat customer. Service package bought with the vehicle. Appointment time 1115 ; arrived early at 1100. It is now 1340… still waiting for an oil change. Very poor management. Very poor productivity. This is absolutely ridiculous. Do NOT come here for service. Courteous people but poor time management. Update. It is now 1355 as my car leaves the work area. I grabbed the technician and speak with him and ask him how everything looks. Oh yeah, looked great, but we were unable to rotate the tires because we couldn’t find the lug nut lock. I told him maybe that’s something that should’ve been communicated with the customer. It’s in the console right on top. And they have a master lock for situations like this still waiting. Unacceptable service. Pathetic.

Fantastic team! The helped me with my vehicle purchase and walked me through the process seamlessly. Would highly recommend!

Easy purchasing experience, Antwan, Chuck and everyone involved in tonight's deal were fantastic to work with.

Stay away from them TOM WAS HIS NAME LIER ALL OF THEM LYE.they bs you to get you in there called to look at a vehicle said yes come in get there wait 30 minutes and they say its got to much rust to sell but but we have something else for you and they did for 10k more then the outher one

Thomas and team really strived to take care of my family and our needs while purchasing a new van. They were friendly, never pushy, and went out of their way to make the experience as enjoyable as possible.

Buying a car from Jim Hudson Toyota was made easy and no pressure. The Sales Agent, Jackson Buff and the Financial Staff made buying a car very pleasant. Thank you!

I’ve owned my Toyota for over 10 years and have worked with several Toyota dealerships and service departments over that time. I’ve generally had great experiences, but Matt E. has easily been one of the best representatives I’ve worked with. He’s flexible, forthcoming, thorough, and always takes the time to make sure I understand what’s going on with my vehicle. What stands out most is his attitude. Every interaction has been professional, friendly, and genuinely helpful, whether it’s routine maintenance or something I have questions about. I really appreciate the level of service Matt provides ... Read More

Full review text opened.

Google - Oct 5, 2026

I’ve owned my Toyota for over 10 years and have worked with several Toyota dealerships and service departments over that time. I’ve generally had great experiences, but Matt E. has easily been one of the best representatives I’ve worked with. He’s flexible, forthcoming, thorough, and always takes the time to make sure I understand what’s going on with my vehicle. What stands out most is his attitude. Every interaction has been professional, friendly, and genuinely helpful, whether it’s routine maintenance or something I have questions about. I really appreciate the level of service Matt provides and would absolutely recommend working with him.

David Sumter was wonderful.

This was our first service experience with our new Corolla Cross. Jim Hudson and Ken Barton did a fantastic job as usual.

I had a great experience. The service was exceptional.

We just purchased some fleet tundras & Land Cruiser from Chase Jaeger. Chase and his leader ship team (Jamie, Gerry & Nick in finance ) did an outstanding job. If you're buying a Toyota I would definitely check them out.

I didn’t personally purchase a vehicle from Cody Hudson, but he helped one of my friends with their purchase, and I got to see firsthand how he handled the process. Cody was transparent, honest, and genuinely kind throughout everything. He made sure my friend understood what they were getting and never made them feel pressured. It’s clear that he actually cares about helping people and doing things the right way. I would definitely recommend Cody to anyone looking for a straightforward and trustworthy car-buying experience.

My guy was topnotch wasn’t pushy and agreed with what I needed done. I do appreciate the video inspection video

My salesperson Paul was exceptional. He always did a great job communicating with me and if I were looking to purchase another vehicle I would 100% ask for him to assist me. He also was on top of it with a post sale issue regarding the title of the vehicle. Still waiting for that to be resolved along with a 12V battery warranty question I had regarding the vehicle but he is taking care of that as well.

Antwan was wonderful! He was professional, friendly, and made the whole experience smooth and enjoyable. He was very helpful and attentive, and you could tell he genuinely cared about providing great service; and helped with getting us the best possible deal.10/10 experience.

Caleb helped me with my first new vehicle purchase and it was so seamless! He was very informative and a true delight to work with!

Had an awesome experience here and with our sales guy Caleb Cataline. Caleb went the extra mile(s) to pick up our car in Sumter for us to test drive in Irmo! He was knowledge and patient with all my questions. The finance guys - usually the dreaded part (right)- were also helpful and patient with my many questions. Overall a great experience.

Antwan was exceptional. His mannerism, customer service, and attention to minuscule details made this sale outstanding; he helped us secure the best possible deal!

Antwan is always giving the best service. Recommend shopping with him and Jim Hudson!

I just purchased a new Sienna 2026, and I'm so thankful for having Angel Cedeno (my car seller) to help me buying this vehicle. I 'd recommend to everyone to have him. He is truly nice and he would help you the best he can.

Chris Tudor was very instrumental with helping me get my car repaired at a fair value

So far they are on time and do what you ask when servicing your vehicle. Clean facility and the coffee is at the top. Not like some of the other dealers that have K cup. lol

I had such a great experience at Jim Hudson Toyota! From start to finish, Antwan was absolutely amazing to work with. He was calm, patient, helpful, and made sure I understood everything throughout every step of the process. I never felt rushed or pressured, and he made the whole experience so easy and enjoyable. I ended up going home with my brand-new 2026 RAV4 XLE Premium, and I am absolutely over the moon! I couldn’t be happier with my new vehicle or with the experience I had at Jim Hudson Toyota. I would 100% recommend anyone looking for a new vehicle ... Read More

Full review text opened.

Google - Sep 19, 2026

I had such a great experience at Jim Hudson Toyota! From start to finish, Antwan was absolutely amazing to work with. He was calm, patient, helpful, and made sure I understood everything throughout every step of the process. I never felt rushed or pressured, and he made the whole experience so easy and enjoyable. I ended up going home with my brand-new 2026 RAV4 XLE Premium, and I am absolutely over the moon! I couldn’t be happier with my new vehicle or with the experience I had at Jim Hudson Toyota. I would 100% recommend anyone looking for a new vehicle to go see Antwan at Jim Hudson Toyota!

Had a problem with my backup camera. Did not get the first time. But they seem to have it right this time

I purchased two cars from Jim Hudson Toyota. I’ll be back again Very good experience, respectful. Staff.

Had a great experience with Antwan Halsey. Great salesman made sure I were comfortable with the vehicle I was purchasing. Didn’t feel rushed/pressured at all

High pressure sales tactics. Do not go there unless you want to be harassed and belittled.

In all honesty, car shopping is my absolute least favorite thing to do. I hate the pushy salesmen and the haggling. Caleb Cataline and the team at Jim Hudson were great. They weren't pushy. They were patient and responsive with all our questions, concerns, and requests....and I drove away in my very first truck. Thank you so much!

My wife had a 12:15 appointment for an oil charge, she made Thursday 9/10/2062 for Friday 9/11/2026. My wife arrived there for her appointment for the oil change and they told her it would take two (2) HOURS. No oil change takes 2 hours when she already had a appointment. With this kind of service I am sure this hurts your reputation as a reliable Dealership. Have a great day. James Giannaros

They have done great as far as service, but despite verbal, email and texted requests they can not seem to help themselves when it comes to blowing up my email and texts with vehicle purchase spam. " We don't use your information for marketing " my ass....

Would give less stars if possible. 84 month warranty on battery that's 35 months old. Everything says warranty transfers with car, even the dealership that it was purchased from but I came to a different one. This one says it's not transferrable. Reason I left other dealership is they said car had to be there, even after they told me warranty was transferrable, so I have to pay a $300+ tow bill+ diagnosistic to get 50% of a new $140 battery. What a rip off

Long story short. Strike 1.....My wifes 24 Corolla, nice car. She went for new tires, to their "Buy 3 get one free" sale. I later found out 3 tires cost $1000. Thats not ok. Strike 2, went in for general service (free under my $3000 service plan) and a fast talking tech with a camera took a quick video and said she had a (minor oil leak) on the oil pan and gave her a quote for an oil pan gasket. $180 to replace the perfectly fine gasket. I complained that the tech did not try to tighten the oil pan,(they tend to need ... Read More

Full review text opened.

Google - Aug 15, 2026

Long story short. Strike 1.....My wifes 24 Corolla, nice car. She went for new tires, to their "Buy 3 get one free" sale. I later found out 3 tires cost $1000. Thats not ok. Strike 2, went in for general service (free under my $3000 service plan) and a fast talking tech with a camera took a quick video and said she had a (minor oil leak) on the oil pan and gave her a quote for an oil pan gasket. $180 to replace the perfectly fine gasket. I complained that the tech did not try to tighten the oil pan,(they tend to need snugging up). Im a marine engineer and if I change a gasket on a diesel oil pan, my boss is gonna split my head, and my paycheck if I dont snug up the pan... . I gave them the opportunity to do the right thing. They missed it. Outside of warranty repairs I will never bring her car to Jim Hudson again. Thanks, Tommy Meissner, Swansea SC

After recently test driving an automatic Supra at a different dealership, I wanted to try a manual before making a purchase, as I strongly prefer manuals. Before making the trip, I contacted Jim Hudson Toyota about test driving a new 2026 Supra MT. Knowing some dealerships are cautious about test drives on these cars, I specifically confirmed that I would actually be allowed to drive it. After being assured that I could, I drove an hour to the dealership. The salesman I worked with was great. However, once I arrived, the manager told me I couldn’t test drive the car ... Read More

Full review text opened.

Google - Aug 13, 2026

After recently test driving an automatic Supra at a different dealership, I wanted to try a manual before making a purchase, as I strongly prefer manuals. Before making the trip, I contacted Jim Hudson Toyota about test driving a new 2026 Supra MT. Knowing some dealerships are cautious about test drives on these cars, I specifically confirmed that I would actually be allowed to drive it. After being assured that I could, I drove an hour to the dealership. The salesman I worked with was great. However, once I arrived, the manager told me I couldn’t test drive the car without purchasing it because it was a “special numbered vehicle.” I pointed out that it wasn’t a numbered special edition, which he acknowledged. The explanation then changed to it being the only all-black Supra within a 1,000-mile radius and that putting miles on it would make it harder to sell. I was then told I could “come back with the full purchase amount” if I wanted to test drive it. What made this particularly confusing was that my roommate was allowed to test drive an $85,000 Tundra at this same dealership just four weeks ago without committing to purchase it first, yet I couldn’t drive a roughly $65,000 Supra even a mile down the road. I understand wanting to protect the mileage on a desirable sports car, but expecting someone to purchasing it before finding out whether they actually enjoy driving it seems backwards. The thing is, I was financially prepared to purchase the car if I liked it. I generally tell dealerships I’m a month or two away from buying because I don’t like being pressured into making a decision on the spot. I prefer to drive the car, think about it, and make the decision on my own time. The attitude and tone used toward me put a bad taste in my mouth and ultimately felt as if I was being talked down to. My issue isn’t that the dealership has restrictions on test driving certain vehicles. That’s completely understandable. My issue is that I was assured I could drive the car, and then found out otherwise after making an hour-long trip. Fortunately, a connection I made when purchasing my RAV4 Prime from another dealer was able to arrange a test drive of a manual Supra for me this weekend, so it worked out in the end. Overall, being told to “come back with the full purchase amount” left me feeling less like a prospective customer and more like I needed to prove I could afford the car before I was taken seriously. I came in professionally dressed, had arranged the test drive beforehand, and was genuinely considering purchasing the vehicle. I’m not sure what else I was supposed to do to be treated as a serious buyer.

Extremely disappointed; paid for redundant services. Make sure you bring your own car services records. Came in for new tires, was told by service advisor I needed multiple additional services per their system, even though many had been done well within recommended mileages. I only caught it after completion and checking my records at home unfortunately. Turns out previous records were not checked period to advisement per tech.

Looking for a vehicle for a new teen driver is such a hard thing to do with used vehicles these days. Trying to find a safe and reliable option that doesn't break the bank feels nearly impossible. We met with Clay and he was very helpful finding a vehicle that met our needs and budget and graciously got it transferred from another Jim Hudson location for us to check out. That was great service. The reason for the one star review was our interaction with the sales manager. He was very nice when we went to check the car ... Read More

Full review text opened.

Google - Aug 4, 2026

Looking for a vehicle for a new teen driver is such a hard thing to do with used vehicles these days. Trying to find a safe and reliable option that doesn't break the bank feels nearly impossible. We met with Clay and he was very helpful finding a vehicle that met our needs and budget and graciously got it transferred from another Jim Hudson location for us to check out. That was great service. The reason for the one star review was our interaction with the sales manager. He was very nice when we went to check the car out and honestly no one was ever mean. During the negotiation process is when my experience changed. I own a business and understand more than most the need to make money for your business. After several attempts at negotiating to a fair price a dealer fee was added on. We already negotiated to the max price I was willing to pay and then the fee was added on. I understand many dealers add a fee but I assumed this was worked in as we had already agreed to our maximum offer. Again, my experience was honestly great until this moment. Just make sure that when you are finalizing a price that you ask about the dealer fee to make sure you are settling on what you think you are.

Bad service experience. Low beam headlight was not working. It was not a bulb. I troubleshot this issue and was 95% sure it was the ballast. I took my vehicle to Jim Hudson with this information. They charged me two hours labor (Nearly $400) to diagnose and recommended not just the ballast but the headlight as well. Quote for work was $2300. I refused as I could see they were way over charging me for the parts not to mention the labor. I went to another mechanic and he discovered it was the ballast but had no idea why anyone would recommend a ... Read More

Full review text opened.

Google - Jul 16, 2026

Bad service experience. Low beam headlight was not working. It was not a bulb. I troubleshot this issue and was 95% sure it was the ballast. I took my vehicle to Jim Hudson with this information. They charged me two hours labor (Nearly $400) to diagnose and recommended not just the ballast but the headlight as well. Quote for work was $2300. I refused as I could see they were way over charging me for the parts not to mention the labor. I went to another mechanic and he discovered it was the ballast but had no idea why anyone would recommend a new headlight. The new ballast simply plugs into the headlight and everything worked as it should . The new mechanic did the job in less than 90 minutes (30 minutes less than Jim Hudson charged me for just diagnostics!). Once again, it proves that you can't expect to pay any sort of reasonable price when taking a vehicle to a dealership. The recommended work was incorrect, the parts were overpriced, and the labor unnecessarily expensive. I guess Mr. Hudson needs to pay for his in-store coffee shop and deli somehow. I won't be back.

Drop the car at Jim Hudson for oil change They crack the windscreen Instead of apologizing rap starting arguing with me Dealership took the picture before service Very disrespectful people

Dropped car for oil change, they cracked the windshield and will not even listen to the customer. Will not recommend this dealership to anyone, worst experience ever

Price Gouging Labor They wanted two hours to install a dash cam that other dealerships (Sheehy Toyota Fredericksburg) said would take an DIYer 30 minutes. Their repair and service hours are way overstated. Outside of care and maintenance Toyota provides with a new care, I would never use these folks. Every time I come in there, its chaos. Their online scheduling tool allows you to schedule anytime and then the service reps at the desk get mad when people all come in at the same time. Only reason I gave them a second star is because when they do maintenance provided ... Read More

Full review text opened.

Google - Jun 19, 2026

Price Gouging Labor They wanted two hours to install a dash cam that other dealerships (Sheehy Toyota Fredericksburg) said would take an DIYer 30 minutes. Their repair and service hours are way overstated. Outside of care and maintenance Toyota provides with a new care, I would never use these folks. Every time I come in there, its chaos. Their online scheduling tool allows you to schedule anytime and then the service reps at the desk get mad when people all come in at the same time. Only reason I gave them a second star is because when they do maintenance provided by Toyota Sales they record a video of your car inspection. Otherwise this dealership is way way way overpriced.

“Horrible to Excellent. My experience with Jim Hudson is completely polar from sales to service! I left the dealership feeling I had a good “honest” deal only to find out 60 days after purchase that I had been lied to. Originally, I had asked to tag the vehicle in South Dakota like my others. They brought back two price. Saying S. Dakota was about $1500 and S. Carolina was $599. I said that surprised me as SD is always less. As you pay an upfront 4% tax but never taxed again on the vehicle only a tag renew which is minimal. Their response was ... Read More

Full review text opened.

DealerRater - Jun 17, 2026

“Horrible to Excellent. My experience with Jim Hudson is completely polar from sales to service! I left the dealership feeling I had a good “honest” deal only to find out 60 days after purchase that I had been lied to. Originally, I had asked to tag the vehicle in South Dakota like my others. They brought back two price. Saying S. Dakota was about $1500 and S. Carolina was $599. I said that surprised me as SD is always less. As you pay an upfront 4% tax but never taxed again on the vehicle only a tag renew which is minimal. Their response was quote” No, S. Carolina is only 599 for the same thing.” Do SC and we can get the price where you want it”. Against my better judgement but being new to SC I went along with it. Only to find out on the day my first payment was due I owe ANOTHER $1000+ dollars to the county. The exact tax I explained I was trying to avoid by tagging it in South Dakota! Which anyone is allowed to do, by the way. They pulled this trick to make the over all numbers work in the deal, so I would buy. Completely against what I said I wanted and now I’ll end up paying thousands more than what I thought to fix this and retag it in SD! This also makes me wonder what else they tricked me into, with the additional warranty & financing. Buyer Beware!!! After being ripped off on the sales floor, I now enter the service part of “THE JIM HUDSON EXPERIENCE!” Absolutely incredible! Best customer service I’ve ever had from any dealership (including luxury brands) in 40 years of buying cars. Communication A+, Time in Service A+, Politeness A+, Quality of Work A+ Overall a fantastic group of service department staff! Can’t be beat. The sales team? Watch out! My advice, buy your Toyota elsewhere as I was tricked on the sale but feel good about having it serviced at Jim Hudson. “

Read at DealerRater

Terrible dealership with shady policies. Came in looking at one specific vehicle, stock number and pre-approval in hand. When asking to test drive vehicle, another car was brought over and shown to me. Refused to break down add ons until after I signed things and delayed returning the trade-in’s keys when I changed my mind on purchasing the vehicle after their previous actions.

A $200 "labor" fee for a $50 part that should take 10 minutes to program. This dealership is the perfect example of why the entire car industry is on the brink of collapse.

Forgot about the service on my truck. Waited 2 hours without any assistance for service.

I waited almost 3 hours for a routine oil change. Every time i asked how much longer it would take they would brush me off and say it was almost ready when that clearly wasn’t the case. They also told me they would wash it for me after the oil change which is an included service i paid for and they didn’t. Go literally anywhere else for your car needs this place is the worst.

Went to purchase a vehicle. No one helped us. Walked around parking lot. 20 minutes went by. Still no assistance. Went inside. Not one person asked if we needed help. Left and went to Peter Boulware Toyota where we were greeted very pleasantly and was told to look around and someone would be right with us to help. Less than 2 minutes and we were assisted.

I can't speak for sales, but service has gone downhill with their new service manager. My daughter took her RAV4 there and they told her she needed a new transmission. I asked them to do a flush and fill like they did on my '07 FJ and my 2006 4Runner, and the service manager flatly refused in the rudest possible way. Keep in mind that I put another 150,000 MI on the FJ after they did the flush and fill, and we put another 40,000 on the 4Runner. They bought the FJ with 300,000 MI for $9,000. I told them I would assume full responsibility ... Read More

Full review text opened.

Google - Mar 30, 2026

I can't speak for sales, but service has gone downhill with their new service manager. My daughter took her RAV4 there and they told her she needed a new transmission. I asked them to do a flush and fill like they did on my '07 FJ and my 2006 4Runner, and the service manager flatly refused in the rudest possible way. Keep in mind that I put another 150,000 MI on the FJ after they did the flush and fill, and we put another 40,000 on the 4Runner. They bought the FJ with 300,000 MI for $9,000. I told them I would assume full responsibility if the flush and fill didn't work and he still refused. His argument was that it might ruin the transmission. Duh. It's worth spending $400 to try it versus $8,000 for a transmission, which I would have to replace anyway if it didn't work. My entire house is Toyota products. Two RAV4's, two 4Runners, one Lexus, and a Tundra. My daughter has since purchased a new RAV4 from a different dealer, and I'll be taking all of my other vehicles to Peter Boulware. I would have given one star, but there are some genuinely good people there and the service was great in the past.

You would have better luck scoring a turkey blindfolded than have someone pick up the phone during office hours

Don't trust this dealership to do anything to your Toyota. They had my vehicle for several hours because I dropped it off. Once they called me back, and said it was ready, I went to pick it up. This car is under warranty and Toyota care, they said everything was done. Before I left, I looked at the car, they didn't even rotate the tires as they were supposed to do, Mind you, that was on the invoice. I asked to speak to Manager to view cameras, they told me the tech never pulled it into the bay, ... Read More

Full review text opened.

Google - Mar 8, 2026

Don't trust this dealership to do anything to your Toyota. They had my vehicle for several hours because I dropped it off. Once they called me back, and said it was ready, I went to pick it up. This car is under warranty and Toyota care, they said everything was done. Before I left, I looked at the car, they didn't even rotate the tires as they were supposed to do, Mind you, that was on the invoice. I asked to speak to Manager to view cameras, they told me the tech never pulled it into the bay, just ran it through the service automatic car wash. WOW.... And this is the second time I wrote this exact review. They deleted it

March 2,2026 at 7:30 am . I went online to check out inventory. I was interested in a New Camry SE white or a preowned accord .So I did the prequalifying step through the Jim Hudson website. So then I get call from someone responding to my inquiry. Which was Paul who was very helpful and pleasant. Then I communicated with Paul via text . I inform him that I have a driving disability and would need the vehicle delivered to me . Paul says no problem, he then advised the next step in the process is to complete the financing application which he emails ... Read More

Full review text opened.

Google - Mar 7, 2026

March 2,2026 at 7:30 am . I went online to check out inventory. I was interested in a New Camry SE white or a preowned accord .So I did the prequalifying step through the Jim Hudson website. So then I get call from someone responding to my inquiry. Which was Paul who was very helpful and pleasant. Then I communicated with Paul via text . I inform him that I have a driving disability and would need the vehicle delivered to me . Paul says no problem, he then advised the next step in the process is to complete the financing application which he emails me a link to it . I complete it then maybe 10-15 mins later I get a call from Chris who jumps in and things just spiral down hill . He leaves a voicemail saying my date of birth is missing which yeah that can happen but I entered it because I see shortly after I submitted the credit app I get an experian alert. So that’s odd since my date of birth is missing how did my credit get checked. Okay so I send over my DL. Then next I get a text saying oh please reach out so we can get you to the next step in the approval process. This same message is sent to this whole week . Why ? Then finally on March 6 I get back to Paul who informs me that I had been communicating with Chris .Thats strange I thought I was talking with Paul . So then I connect with Paul and he’s like so which vehicle are you leaning towards. I say the New Camry first then the preowned Accord . Okay then Paul is like when can you come in . I give him a gentle reminder I have a driving disability and I can’t . Okay Paul says yeah I remember. Then he ask well how much $$$ down I say 2k . So where I am going with all this seems like your approved and you got the car you were wrong here comes the mind blowing madness .So then Paul is like okay well Chris will get some numbers over to you and we will get everything together , also do you have a trade. I says no and if you have insurance or tags you want to transfer send pictures of that ,this was around 9:15am ish the day goes on and no numbers , no text no communication from anyone but but you know what I do get 3 more alerts that my credit has been pulled again but remember on Monday March 2 2026 my credit was already pulled twice so why are you doing this again .Chris ? Then 8pm comes then here comes the shitake . Mind you I have had several vehicles and most recently paid off a vehicle in full in 2024. Also remember I was pre qualified on Monday of this week . It’s 8:07 Friday night March 6 2026 here is the shiitake mushroom well do you have someone who can go with you if not you need 12k . Excuse me what for a New Camry 12k is a whole car . My response is no .What the fudge is going on. Terrible experience all the untruthful statements. Why do that just be honest .From my recap it seemed like I was getting the vehicle but no it’s just a money grab . Also why would I need to put any money down if I had a co buyer? I would not give any money down that is not how that works . I do not recommend this place they just played games with me 4-5 days just to tell me nonsense . Are they truly looking to help you no but help make your bank account way lighter . But deep down also I feel it’s was the delivery thing even though I was told yes they would deliver. They truly didn’t want to or Chris would not allow it . But you have come up with something to get out of that right . So this was it .Because what have been the point of me coming in and you tell me this fudge. You wasted my time telling me let’s get you to the next step in the approval process almost a week. Oh yes I did get a very healthy response immediately after I said no to the 12k and no co buyer . Well if your circumstances change let me know. I’m sure that was Chris due Paul says that is who I was texting when I thought it was him . And why would I do that if I was dumb yeah but I am way smarter than that . You can’t help me remember so why would I reach back out to you . That does not add up ??? Suspicious much!! I guess there is a preference of whom they want to help and it’s not people like me .

Why does your commercial include the phrase “we worship here”? What does religion have to do with the selling of cars?

I am extremely disappointed with the interest rate I was given, especially considering my excellent credit. It did not reflect my financial profile, and I felt taken advantage of during the financing process. This dealership did everything possible to secure the sale, but once an issue arose after the purchase, the level of service completely changed. When I needed assistance, there was little accountability and no meaningful support. The responsiveness and customer care shown during the sales process disappeared when it actually mattered. Update: I am now also dealing with a separate issue regarding a $500 ambient lighting add-on that was ... Read More

Full review text opened.

Google - Feb 25, 2026

I am extremely disappointed with the interest rate I was given, especially considering my excellent credit. It did not reflect my financial profile, and I felt taken advantage of during the financing process. This dealership did everything possible to secure the sale, but once an issue arose after the purchase, the level of service completely changed. When I needed assistance, there was little accountability and no meaningful support. The responsiveness and customer care shown during the sales process disappeared when it actually mattered. Update: I am now also dealing with a separate issue regarding a $500 ambient lighting add-on that was misrepresented at the time of purchase. The lighting installed is only in the floorboards, which does not match the Toyota marketing image shown during the build process or what was explained to me during the sale. I have attempted to resolve this with the dealership and through Toyota corporate without success and have now filed a complaint with the Better Business Bureau. I am hoping management will step in and resolve this promptly.

Poorly managed Service department -dropped car early for 10:15 am appt. Took 20 min to get requests and paperwork complete due to electronics and difficulty with my request being understood by Service advisor. Told advisor I was going to walk -He told me it would be 2-3 hrs better I not wait. 5 hrs later Vehicle still not ready. Talked with Service Manager - vehicle was completed and returned to me 30 minutes later. Interior smelled of oil for ride home ( something I have never dealt with in past) My request to get windshield glue from their sticker removed was ignored. They run it ... Read More

Full review text opened.

Google - Feb 20, 2026

Poorly managed Service department -dropped car early for 10:15 am appt. Took 20 min to get requests and paperwork complete due to electronics and difficulty with my request being understood by Service advisor. Told advisor I was going to walk -He told me it would be 2-3 hrs better I not wait. 5 hrs later Vehicle still not ready. Talked with Service Manager - vehicle was completed and returned to me 30 minutes later. Interior smelled of oil for ride home ( something I have never dealt with in past) My request to get windshield glue from their sticker removed was ignored. They run it thru a car wash but do not dry it or wash windshield. Waiting Customers seem to get preference on service work and honoring appointments.

They just forgot to put it back the engine oil cap. Very disappointed.

went with another Toyota dealership that wasn't doing a $2500 markup over MSRP (they actually had a $5000 over MSRP markup for the wavemaker color asked could they do any better he got it to the $2500 over). Another Toyota Dealership sold me same unit at MSRP . Told I was getting my Deposit back the next day as my salesman was out for a death in the family (Understandable) I waited about 5 days and after no refund, I called and was told the refund had been processed and it could take up to 7 days. So I waited 12 days and after yet still ... Read More

Full review text opened.

Google - Feb 17, 2026

went with another Toyota dealership that wasn't doing a $2500 markup over MSRP (they actually had a $5000 over MSRP markup for the wavemaker color asked could they do any better he got it to the $2500 over). Another Toyota Dealership sold me same unit at MSRP . Told I was getting my Deposit back the next day as my salesman was out for a death in the family (Understandable) I waited about 5 days and after no refund, I called and was told the refund had been processed and it could take up to 7 days. So I waited 12 days and after yet still no refund I called again and now was told no refund was ever issued and tried to blame it on the death in the family yet again, I said hold on now I was told 5 days ago it was processed. They said I was lied to and it wasn't processed and I would now have to wait yet another week for my $1000 hold to be mailed out. Not a good way to conduct business.

Horrible service!!! I dropped my car off at 6:00am for the early bird deal for them not to even service my car!! Had I not gone to the front desk and asked for an update at 8am my vehicle would have been here all day. Horrible communication and they are extremely expensive.

Vehicle is great, salesperson was ok, finance guy was terrible. Salesperson kept bringing cars that I didn't ask for to look at instead of what I asked for and seemed to be very hesitant to want to sale anything but a used vehicle. Finance guy kept trying to upsale warranty after being told no directly several times and tried to argue with me about how I must like gambling. It's a new car with a warranty. I probably should have just walked out and went to another dealership. When someone is spending money for a new car and ... Read More

Full review text opened.

Google - Jan 6, 2026

Vehicle is great, salesperson was ok, finance guy was terrible. Salesperson kept bringing cars that I didn't ask for to look at instead of what I asked for and seemed to be very hesitant to want to sale anything but a used vehicle. Finance guy kept trying to upsale warranty after being told no directly several times and tried to argue with me about how I must like gambling. It's a new car with a warranty. I probably should have just walked out and went to another dealership. When someone is spending money for a new car and has a credit score of 780, there should be no pressure. I felt like the salesperson and finance person were trying to force me into a deal that I directly said no about several times. At this point, my advice would be to use another Toyota dealership. Toyota vehicles are very reliable and higher priced vehicles for what you get. The fact is, you don't have to use a certain dealership.

I had a bad experience servicing my Toyota Highlander yesterday. I came in to do whatever required at 105k miles. Among other things I was recommended to do a top engine service for over $300 and hybrid inverter coolant service for over $100. I asked the service advisor if both were necessary and Toyota recommended at my mileage. He said yes. Today I checked with AI and AI tells me that top engine service is not needed for the Highlander at all, and hybrid inverter coolant service is not due until 150k. This got me thinking - do i need to double ... Read More

Full review text opened.

Google - Jan 6, 2026

I had a bad experience servicing my Toyota Highlander yesterday. I came in to do whatever required at 105k miles. Among other things I was recommended to do a top engine service for over $300 and hybrid inverter coolant service for over $100. I asked the service advisor if both were necessary and Toyota recommended at my mileage. He said yes. Today I checked with AI and AI tells me that top engine service is not needed for the Highlander at all, and hybrid inverter coolant service is not due until 150k. This got me thinking - do i need to double check with AI everything what I’m told by a service advisor now? On top of that my infotainment system stopped working after the service yesterday so I had to come again to have it fixed. Next time I’ll try another dealership for service. Update January 12: Jim Hudson Toyota’s management followed up on my concerns and reviewed the services performed. The inverter coolant replacement was refunded after further review, which I appreciate. The top engine service was confirmed to be a dealer-recommended preventative service rather than a Toyota-required or mileage-based maintenance item. While it was not fully refunded, the dealership offered a goodwill service credit, and customer relations handled the discussion professionally. Overall, I appreciate the engagement and resolution effort by management. My takeaway for other customers is to ask very clearly whether a recommended service is factory-required or optional before approving work.

Went to get my vehicle serviced today. My appointment was @1:15 got there at 1 and at 3:25 my car was still sitting in the parking lot and they hadn't even looked at it. Needless to say I got my keys and left!! Absolutely inexcusable!

Seven year customer. Today this place is pathetic in every way. Do not recommend. Scheduling, service, value,, etc.

Cannot recommend this dealership or any Jim Hudson place. Horrible service, scheduling, and customer service. Very sloppy business.

Highly disappointed with my recent service. Came in for an oil change and left with multiple lights on. When I opened the hood to see what was wrong, I found that my hose wasn't reconnected properly AND air filter housing wasn't closed and missing a bracket. When I come here for service I trust that I'm getting top notch service and on this occasion I did not receive that. When trying to call the service dept repeatedly, there was no answer. I expected better service from Jim Hudson Toyota.

Went with a friend today to look at cars. My friend is bilingual and was profiled by the salesman. During her interaction with the salesman on the lot, he kept asking me questions for her or asking me questions she already answered. Despite her very good English, the salesman felt it necessary to go get a Spanish speaking colleague. The employees made assumptions about my friend regarding her English comprehension when she denied being interested in a sale, which make the entire experience negative. Although she was possibly interested in a Toyota after reviewing her other options, neither of us ... Read More

Full review text opened.

Google - Nov 8, 2025

Went with a friend today to look at cars. My friend is bilingual and was profiled by the salesman. During her interaction with the salesman on the lot, he kept asking me questions for her or asking me questions she already answered. Despite her very good English, the salesman felt it necessary to go get a Spanish speaking colleague. The employees made assumptions about my friend regarding her English comprehension when she denied being interested in a sale, which make the entire experience negative. Although she was possibly interested in a Toyota after reviewing her other options, neither of us plan to return to this dealership for any future purchase.

I chose this place specifically because they said they would run a free diagnostic test on my Toyota Camry hybrid. Once they completed the test they said I owed 105 dollars and gave me a word salad run around explanation as to why. Then they gave me a quote on what it would take to fix my car. I took my car somewhere else and wasn’t charged half of the quote I was given here.

Avoid this dealership — terrible experience! 1. The loan process was completely unclear. They never explained that half of the loan amount would go toward “maintenance services.” My car loan was under $6,000, but they added another $6,000 for optional services without ever mentioning it. 2. They sold me a used car with issues. During the test drive, everything seemed fine, but once I took it on a longer trip, the engine lost power and even stopped working at times. 3. When I returned the car for inspection and repairs, they refused to provide a loaner vehicle as promised. It’s been over a week, and ... Read More

Full review text opened.

Google - Oct 28, 2025

Avoid this dealership — terrible experience! 1. The loan process was completely unclear. They never explained that half of the loan amount would go toward “maintenance services.” My car loan was under $6,000, but they added another $6,000 for optional services without ever mentioning it. 2. They sold me a used car with issues. During the test drive, everything seemed fine, but once I took it on a longer trip, the engine lost power and even stopped working at times. 3. When I returned the car for inspection and repairs, they refused to provide a loaner vehicle as promised. It’s been over a week, and I’m still waiting. I’ve barely used this car for two weeks, and it’s already been in the shop longer than I’ve driven it. 4. The communication is terrible, and there are no real solutions. They don’t seem to care about fixing problems—only about making money. Overall, the staff treats you nicely only while you’re buying the car. Once they have your money, customer service disappears. I’ve asked for a refund or a replacement vehicle, and they’ve completely ignored me. Please, don’t waste your time or money here. Learn from my mistake and go somewhere that values honesty and customer satisfaction.

Horrible service. The technician there claimed he looked at my vehicle for my stated concern while I was in for a tire rotation under Toyota care, the technician said he couldn’t duplicate the problem and they gave me my car back. But before I even left the lot, I realized they didn’t even rotate the tires. Strike one, then recently I took it back because they replaced my brakes and it squeaks and feel ls differently. And again. The technician can’t see the issue. Even after comparing it to a used vehicle on their lot. Tried talking ... Read More

Full review text opened.

Google - Sep 23, 2025

Horrible service. The technician there claimed he looked at my vehicle for my stated concern while I was in for a tire rotation under Toyota care, the technician said he couldn’t duplicate the problem and they gave me my car back. But before I even left the lot, I realized they didn’t even rotate the tires. Strike one, then recently I took it back because they replaced my brakes and it squeaks and feel ls differently. And again. The technician can’t see the issue. Even after comparing it to a used vehicle on their lot. Tried talking to the service manager, seems nice but still wasn’t any help. There are too many other dealerships in the area to put up with this type of service or lack there of.

On our fifth Toyota, we noticed a small dent that had been repainted ON A BRAND NEW TRUCK. Unfortunately, we didn't notice it until a few months after purchase, but the repainting, the location of the dent (impossible for a car to hit, also lacking any scratch or crack), and the visibility of overspray from repainting all point to damage incurred prior to purchase, probably during shipping. We wondered why delivery had been delayed a week and our quoted new-car mileage had changed substantially upon receipt. We told the dealership, and Jim Hudson Toyota just denied, denied, denied. No ... Read More

Full review text opened.

Google - Sep 19, 2025

On our fifth Toyota, we noticed a small dent that had been repainted ON A BRAND NEW TRUCK. Unfortunately, we didn't notice it until a few months after purchase, but the repainting, the location of the dent (impossible for a car to hit, also lacking any scratch or crack), and the visibility of overspray from repainting all point to damage incurred prior to purchase, probably during shipping. We wondered why delivery had been delayed a week and our quoted new-car mileage had changed substantially upon receipt. We told the dealership, and Jim Hudson Toyota just denied, denied, denied. No remuneration. Not cool, Jim Hudson.

don't waste your time here

I absolutely LOVED purchasing a 2021 Lexus RC 350 from these guys, having an issue be UNADDRESSED for 2 months and then finally speaking to a manager (Christopher) and have him tell me “There’s not much I can do for you. We’ll try to be better for the next customer.” What a TERRIBLE resolution for a customer. The guy could have offered a car wash, an oil change, a handshake, ANYTHING would have been better than that. I’ve been in the service industry for 20 years and I would NEVER have any of my customers spend near 40K with me and ... Read More

Full review text opened.

Google - Sep 17, 2025

I absolutely LOVED purchasing a 2021 Lexus RC 350 from these guys, having an issue be UNADDRESSED for 2 months and then finally speaking to a manager (Christopher) and have him tell me “There’s not much I can do for you. We’ll try to be better for the next customer.” What a TERRIBLE resolution for a customer. The guy could have offered a car wash, an oil change, a handshake, ANYTHING would have been better than that. I’ve been in the service industry for 20 years and I would NEVER have any of my customers spend near 40K with me and walk away unhappy that way. To provide some clarity and transparency, this is my first car purchase from a dealership so there are some things I may be and probably still am, a little unfamiliar with. When I purchased the car, I was told that new tires were just put onto the car. Now I may be unfamiliar with how that works with dealerships, but anytime I have purchased new tires, I would have a warranty. The tires looked new so I didn’t think to check with service and see if they actually put new tires on the car. 2 months or so in, I call in to get some help because 2 of the tires have a slow leak (irony), and I’m wondering if these tires may still be covered under a warranty. I speak with the original salesperson who lets me know that he will look into this and call me back. 2-4 weeks go by I can’t remember exactly, but no follow-up. I’m a service industry guy, so I always appreciate great service and I tend to give more grace than the average customer. This is not great service. Of course to make the sale happen, all follow-up calls are returned promptly within a few hours, never more than 24 hours. So the weeks go by and I have decide to follow up myself. I’m instructed to speak with service, who inform me, that they indeed did NOT put new tires on the car and they are NOT covered by any warranty. What a surprise. I’m then transferred to the original salesperson who again promises to research this issue and get back to me with some answers and hopefully assistance. It’s been about 2 months or so in total today. This week I purchased 2 new tires to replace the bad ones. I call in today to give some feedback to a manager, hoping they’d offer some type of resolution, assistance, or hell even an apology. I received none of that. Instead what I get is a condescending manager responding to me as if I asked for some sort of handout and telling me how they “will try to be better for the next customer.” When in reality, I didn’t ask for a single thing, I just shared my frustration and experience. You would think a manager in service would have handled that a little differently. If this is how you treat your customers, NEVER AGAIN would I purchase anything from these guys. And I will be sure to advise any family, friends, and the 20K followers across my social media platforms to do the same and not purchase anything from this dealership. Thanks again for NOTHING.

I bought a car from another Toyota dealership whom has since sold that dealership. I was hoping the Jim Hudson would step up and honor the maintenance plan from the original dealership. The management was clear that they would not honor it. I am really disappointed in this local business and will not deal with them anymore.

I had a very disappointing experience with Jim Hudson. Some staff came across as unprofessional, evasive, and completely unengaging when it came to customer service. Instead of being transparent or helpful, they seemed more interested in brushing off questions and avoiding providing clear answers. As a customer, I felt dismissed rather than valued. If you’re considering doing business here, I strongly recommend purchasing from CarMax instead. They are far more transparent and customer-focused, which makes for a much better buying experience.

Went into this Toyota dealership with the intention of buying a new Toyota. The first sales agent Christian was fine and not really interested in helping me. Got handed off to J.C. Garcia who showed me a car, I asked to take it for a test drive? Mr. Garcia no unless you will buy it today and told me to f*** off basically. I said no problem, clearly you don't want my business. Drove across the street to Steve Padgett Honda, really nice and extremely helpful sales staff who let me test drive to 2 cars. So I bought ... Read More

Full review text opened.

DealerRater - Aug 19, 2024

Went into this Toyota dealership with the intention of buying a new Toyota. The first sales agent Christian was fine and not really interested in helping me. Got handed off to J.C. Garcia who showed me a car, I asked to take it for a test drive? Mr. Garcia no unless you will buy it today and told me to f*** off basically. I said no problem, clearly you don't want my business. Drove across the street to Steve Padgett Honda, really nice and extremely helpful sales staff who let me test drive to 2 cars. So I bought a Honda instead, excellent customer service and fairer sales staff. A total disaster!! Extremely horrible customer service with the sales team at Jim Hudson Toyota. Be smart and take your business somewhere else.... **Also just found out online that Jim Hudson dealerships have been subject to a number of public investigations by the SC Department of Consumer Affairs for cheating by overcharging customers with excessive dealer fees. Research it yourself, it's a fact**

Read at DealerRater

The discounted price was in the range of the dealer I ended up purchasing from but the difference was the value of the dealer installed accessories. Here you get window tint, door cups and edge guards, floor mats, and a pinstripe for $1595 and Predator running boards for $895, for a total cost of $2490. The dealer installed accessories on the truck I purchased were TRD running boards, bed step, bed extender, console safe, and tailgate letters which totaled out to $2795. Plus they removed the PPF I didn't want from the hood and took the cost out of the price of the ... Read More

Full review text opened.

DealerRater - Jul 17, 2024

The discounted price was in the range of the dealer I ended up purchasing from but the difference was the value of the dealer installed accessories. Here you get window tint, door cups and edge guards, floor mats, and a pinstripe for $1595 and Predator running boards for $895, for a total cost of $2490. The dealer installed accessories on the truck I purchased were TRD running boards, bed step, bed extender, console safe, and tailgate letters which totaled out to $2795. Plus they removed the PPF I didn't want from the hood and took the cost out of the price of the truck. I didn't have a trade so there was nothing to deal with there. I got dealer installed hardware and not dealer installed stick on items. I probably would have bought here if they would have reduced the cost of the mats and stick on items but didn't mind the drive to get the hardware items that I would be adding anyway. Glad they are finally offering competitive pricing here. Three months ago when I first looked here discounts were minimal and there wasn't a willingness to negotiate.

Read at DealerRater